Founded in 1964 as AIS Market Research, Snake River Insights is dedicated to providing clients with the most trusted and innovative research methods—both quantitative and qualitative—across study design, data collection, and analysis.
Snake River Insights LLC is an innovative, technology-driven research execution company. We’re a team of holistic research practitioners who add value for our clients through expert-level insights across a full range of methodologies.
Our proprietary online platforms and call centers can handle research engagements of all sizes. We work quickly and efficiently, with a focus on quality and competitive pricing.
In 2021, a Fortune 100 credit card company sent an annual customer experience survey across global markets in English and local languages, requiring several steps of review and approvals from local translators and legal teams. OGC Global streamlined the local review process, saving time and reducing errors by 85-90%.
A Fortune 100 telecommunications company wanted to understand what home internet, mobile, and streaming service bundling concepts would attract consumers. Using our Agile Plus framework, OGC Global produced valuable research at half the cost and a third of the time of a full custom study. By discovering actionable high-level insights, we answered this question in time to inform key strategy conversations.
A financial investment company was working on creating a central hub of data, including financial metrics, demographic information, customer experience data and operational data. OGC Global produced a set of Tableau dashboards to help visualize all of this data together, looking at relationships between data sources, and comparing key segments to see where business improvements can be made, leading to insights the company had never been able to see previously.
In 2023, a major insurance provider sought to understand the impact of customer experience (CX) and loyalty programs on policy renewal. OGC Global conducted an extensive analysis to quantify the ROI of CX improvements, leading to strategic changes that boosted annual recurring revenue (ARR) by over $50 million.
Global produced a set of Tableau dashboards to help visualize all of this data together, looking at relationships between data sources, and comparing key segments to see where business improvements can be made, leading to insights the company had never been able to see previously.
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Snake River Insights LLC is an innovative, technology-driven research execution company. We’re a team of holistic research practitioners who add value for our clients through expert-level insights across a full range of methodologies.
Our proprietary online platforms and call centers can handle research engagements of all sizes. We work quickly and efficiently, with a focus on quality and competitive pricing.
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